Messenger and Web app loading

Incident Report for Intercom

Resolved

The Messenger and Engage pages are back up and operational. Message delivery is operational.

Posted Apr 24, 2017 - 11:16 UTC

Investigating

We are currently experiencing database issues following an upgrade. This is currently affecting the Messenger, the loading of Engage pages such as Smart Campaigns, Auto-messages and message delivery.

Posted Apr 24, 2017 - 10:54 UTC