Inbound Messaging Performance Issues

Incident Report for Intercom

Resolved

Inbound Messaging from forwarding addresses is now fully operational.

Posted Dec 02, 2016 - 00:56 UTC

Identified

We have identified that some of our inbound email is being rejected due to an issue with our upstream inbound email vendor. We are working through to find a resolution and we'll update as soon as we have some progress.

Posted Dec 02, 2016 - 00:24 UTC

Investigating

We're currently experiencing issues with messages being relayed to Intercom via forwarding addresses.

Posted Dec 02, 2016 - 00:03 UTC