System Status
All Systems Operational

About This Site

This is Intercom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Intercom, don't hesitate to get in touch with us at team@intercom.io and we'll get back to you as soon as we can.

Intercom web application ? Operational
Intercom APIs ? Operational
Intercom Mobile APIs ? Operational
Intercom message delivery ? Operational
Small message delivery ? Operational
Medium message delivery ? Operational
Large message delivery ? Operational
Intercom Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API response time
Fetching
REST API availability
Fetching
Mobile REST API response time
Fetching
Mobile REST API availability
Fetching
JS API response time
Fetching
JS API availability
Fetching
Web response time
Fetching
Web availability
Fetching
Webhook delivery time
Fetching
Small Message Delivery Times ?
Fetching
Medium Message Delivery Times ?
Fetching
Large Message Delivery Times ?
Fetching
Past Incidents
Feb 19, 2017

No incidents reported today.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Resolved - We have identified the issue with our user list and returned to being fully operational.
Feb 16, 00:44 UTC
Investigating - We're investigating reports of the user list failing to load.
Feb 16, 00:26 UTC
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

A demo marketing message was mistakenly put live and sent out to Intercom users at 9:20am PST. We identified the mistake and have deactivated the message.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017
Resolved - We have identified and resolved the issue of the inbox not loading for certain customers
Feb 10, 04:23 UTC
Investigating - We are investigating reports of the inbox not loading for certain customers
Feb 10, 04:16 UTC
Feb 9, 2017
We have identifed and resolved an issue which affected message delivery, we are currently working through a backlog.
Feb 9, 13:48 UTC
Feb 8, 2017

No incidents reported.

Feb 7, 2017

No incidents reported.

Feb 6, 2017

No incidents reported.

Feb 5, 2017

No incidents reported.