System Status
All Systems Operational

About This Site

This is Intercom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Intercom, don't hesitate to get in touch with us at team@intercom.io and we'll get back to you as soon as we can.

Intercom Messenger Operational
Web Messenger   ? Operational
Mobile Messenger   ? Operational
Intercom Web Application   ? Operational
Intercom APIs   ? Operational
Intercom Mobile APIs   ? Operational
Intercom message delivery ? Operational
Small message delivery   ? Operational
Medium message delivery   ? Operational
Large message delivery   ? Operational
Admin notifications   ? Operational
Intercom Webhooks   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API response time
Fetching
Mobile API response time
Fetching
Javascript API response time
Fetching
Web Application response time
Fetching
Javascript API uptime
Fetching
Web Application uptime
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REST API uptime
Fetching
Mobile API uptime
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Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017
Completed - The scheduled maintenance has been completed.
Sep 22, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 09:00 UTC
Scheduled - We're performing database maintenance during this time. Users may experience degraded performance. Users will also be unable to edit their help center and article suggestions will be unavailable.
Sep 20, 15:55 UTC
Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Completed - The scheduled maintenance has been completed.
Sep 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 UTC
Scheduled - We're performing database maintenance during this time. During this maintenance window the following products will experience downtime.

Users will experience downtime with the Campaigns UI in Engage.
The Salesforce, Twitter, Zendesk and Microsoft Teams integrations will be unavailable.
Sep 14, 14:36 UTC
Sep 14, 2017
Resolved - The issues from the 3rd party service provider have been resolved. We have returned to being fully operational.
Sep 14, 20:26 UTC
Investigating - Due to an issue with a 3rd party service provider we are experiencing delays in message sending and degraded performance with API's and our web app
Sep 14, 19:32 UTC
Resolved - The emergency database maintenance is now complete.
Sep 14, 09:50 UTC
Monitoring - We're about to perform emergency database maintenance, we will update once it's complete.
Sep 14, 09:34 UTC
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.